Main duties

• Assist in the processing and administration of retail and corporate credit facilities in accordance with the Bank's policies and procedures.
• Verify customer information and supporting documentation to ensure completeness and accuracy prior to credit processing.
• Prepare, update and maintain customer credit files and records within the Bank's systems.
• Support the preparation of credit documentation, facility letters and security documents under supervision.
• Monitor outstanding documentation and follow up with internal stakeholders to ensure timely completion of credit files.
• Perform data entry and ensure the accuracy of customer and credit-related information.
• Assist in the disbursement process by ensuring all pre-disbursement conditions have been fulfilled.
• Liaise with Branches and other internal departments to facilitate the efficient processing of credit requests.
• Ensure compliance with the Bank's credit policies, regulatory requirements, and internal control procedures.
• Undertake any other duties assigned by the Head of Credit Services Unit or designated supervisor.

Prerequisites

• Higher School Certificate (HSC) or equivalent qualification.
• Basic computer literacy, including proficiency in Microsoft Office applications.
• Strong numerical aptitude and attention to detail.
• Previous administrative or customer service experience is an advantage but not essential.

Skills

• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High level of accuracy and attention to detail.
• Good organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work effectively both independently and as part of a team.
• Eagerness to learn and develop within the financial services sector.