Privacy Policy Web

MauBank Ltd is committed to being transparent about how it handles your Personal Data, to protecting the privacy and security of your Personal Data. This document outlines our approach to Data Privacy to fulfil our obligations under the prevailing Data Protection laws.

DEFINITIONS AND INTERPRETATIONS

The masculine shall include the feminine; the plural shall include the singular, and vice-versa.

Words and expressions used in this notice shall have, except where not appropriate in the context, the meanings as specified below.

“MauBank”, “Bank”, or “We/Us/Our’s” means MauBank Ltd.

“Customer” or “You/Your” mean any natural or legal person who uses, has used or has expressed an intention to use a service provided by MauBank.

“Sensitive Personal Data” refers to the special categories of Personal Data such as racial or ethnic origin, political opinion or adherence, religious or philosophical beliefs, trade union membership, physical or mental health or condition, sexual orientation, practices or preferences, genetic data or biometric data uniquely identifying a person, the commission or alleged commission of an offence or any other information that may be deemed to be sensitive under applicable law.

“Biometric data” means any Personal Data relating to the physical, physiological or behavioural characteristics of an individual, which allow his unique identification, including facial images or dactyloscopic data;

“Controller” means a person who or public body which, alone or jointly with others, determines the purposes and means of the processing of personal data and has decision-making power with respect to the processing;

“Personal Data” means any information relating to an identified or identifiable individual in particular by reference to a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic cultural or social identity of the individual.

“processing” means an operation or set of operations performed on personal data or sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

“Processor” means a person who, or public body which, processes Personal Data on behalf of a controller;

PROCESSING YOUR PERSONAL DATA

COLLECTION OF PERSONAL DATA

The information we collect may include:

Information that you provide to us, e.g.:

• Personal details: name(s), previous names, gender, date and place of birth, age, marital status, National Identity Card (NIC) number, passport number, tax identification number, other government issued number, nationality, images of NIC, passport, birth certificate, marriage certificate, death certificates, affidavits, utility bills and any other documents submitted to us;
• Family details: names and contact details of family members and dependents;
• Contact details: address, phone numbers, email address and social media profile details;
• Employment details: industry, role, business activities, names of current and former employers, work address, work telephone number, work email address and work-related social media profile details;
• Education history: details of your education and qualifications;
• Financial details: billing address, bank account numbers, credit card numbers, cardholder or accountholder name and details, instruction records, transaction details and counterparty details;
• Market research: information and opinions expressed when participating in market research;
• User login and subscription data: login credentials for Online Banking and Mobile Banking Services;
• Views and opinions: any views and opinions that you choose to send to us, or publish about us (including on social media platforms);
• Other information about you that you give us by filling in forms or by communicating with us, whether face-to-face, by phone, email, online, or otherwise;
• If our relationship arises out of an insurance policy or claim, depending on the type of policy that you have with us, we may also collect:
• Information regarding your family members or other third parties who might be covered by or benefit from your insurance policy, or be financially dependent on you.
• Information, which is relevant to your insurance policy including details of previous policies and claims history.
• Lifestyle information, e.g. your smoking status and alcohol consumption if you apply for a life insurance policy.
• Details about your physical or mental health which are relevant to your insurance policy or claim, e.g. if you make a claim we may ask for medical information relating to the claim.
• Details about your criminal convictions or related information. This will include information relating to offences or alleged offences.
• Any other information, which is relevant to a claim that you make.
Family