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The Relationship Manager is responsible for developing and maintaining relationships with a portfolio of SME Banking customers and be key personnel within customer companies. The Relationship Manager needs to conduct business reviews, sales research, customer relationship development using market and industry information and risk management for the portfolio to ensure that customers are satisfied with their products and services and promote cross selling.

KEY RESPONSIBILITIES:

• Provide personalized and attentive service, addressing customer needs and concerns promptly, leading to higher satisfaction and loyalty.
• Understand the market dynamics, culture, and customer preferences to enable more effective engagement.
• Identify and pursue new business opportunities, partnerships, and market segments, contributing to the company’s growth and expansion of the business. Grow a portfolio of profitable customers and serve them in the best interest of the bank.
• Maintain strong relationships and regular communication to retain clients, reduce churn rates, and foster long-term profitable partnerships.
• Act as a mediator to resolve any disputes or issues between clients and the company, ensuring smooth operations and maintaining a positive reputation.
• Gather valuable feedback from clients, providing insights that can drive product or service improvements and innovation through digitalization.
• Differentiate MauBank from other active players in the market, such as MCB, ABSA, SBM, and SBI.
• Manage a portfolio of Retail business and SME clients, developing mutually beneficial business opportunities and maximizing revenue.
• Drive business development and sales.
• Approach, negotiate terms, and contract with business and SME prospects.
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies.
• Acquisition of profitable new customers for business through the creation, development and maintenance of high-quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions (within segmentation boundaries-Retail & SME)
• Establish new borrowing relationships and preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share
• Meet set financial targets.

PREREQUISITES:

• Degree in Banking/& or with 3-5 years’ experience as a Relationship Manager in a banking environment.
• Customer-focused with the ability to respond to customer needs and evaluate customer satisfaction.
• Sufficient knowledge of modern management techniques and best practices.
• Active listener with the ability to give full attention at all times.
• Result and target-driven with the ability to meet sales targets and production goals.
• Familiarity with industry rules and regulations and well-versed with banking guidelines.
• ESG exposure would be highly beneficial.

SKILLS:

• Relationship Management.
• Communication Skills.
• Understanding of Business, Government and Industry Processes.
• Interpersonal Style.

The deadline for application is 25^th November 2025.

The Business Center Manager is responsible to handle the overall good functioning of his business center while ensuring that all operational, sales, customer services and control are run properly and that all work is delivered within the agreed timelines and all financial targets are met by the business centers. He will also be responsible for developing and maintaining relationships with a portfolio of SME Banking customers and be a key personnel within the company for these customers. This role needs to conduct business reviews , sales research, customer relationship development using market and industry information and risk management for the portfolio to ensure clients are satisfied with their products and services and promote cross selling.

KEY RESPONSIBILITIES:

• Achieve business center sales and revenue goals by proactively identifying, marketing and recommending banking products and services beneficial to the customer. 

• Develop, oversee and work closely with Relationship managers to manage a portfolio of both retail and SME clients with a view of developing mutually beneficial business opportunities

• Ensure to achieve set target budget and financials for the business center on monthly basis.  

• To proactively promote and sell the banks products and services, by assessing local market conditions, catchment area, identify current and prospective sales opportunities while getting involved in additional marketing activities. 

• Network to improve the presence and reputation of the business center within its catchment area and company while staying abreast of competing markets and provide reports on market movement and penetration. 
• Having a hands-on approach and being committed to the expansion and success of the business by implementing strategies that will increase productivity and enable sales targets achievement. 
• Target prospects to drive Business Development sales; 
• Actively participate in decision making for the business center together with area leaders and form part of any committees as directed by senior management 
• Ensure client visits are regularly conducted for relationship building, retention & growth of wallet share. 
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation 
• Providing training, coaching, development and motivation for branch personnel by fostering a positive environment while both ensuring customer satisfaction and proper branch operation. 
• To promote open and honest communication amongst all team members 
• Develop and maintain close working relationships with customer service teams to ensure that retail & SME clients are managed within agreed service levels.

PREREQUISITES:

• HSC + 10 years’ experience at Supervisory/Management Level in a Banking environment (including Retail Banking experience) OR
• Degree in Banking + 4 years’ experience at Supervisory/Management level in a Banking environment (including Retail Banking experience).
• Customer focused- Ability to respond to customer needs and evaluate customer satisfaction while actively striving to provide excellent service.
• Sufficient knowledge of modern management techniques and best practices.
• Active listener, giving your full attention at all times.
• Result and Target Driven-Ability to meet sales target and production goals.
• Familiarity with industry’s rules and regulations- Well versed with banking Guidelines.
• Fully Computer literate – MS Word, Excel etc.

SKILLS:

• Excellent Organizational and Planning skills
• Strong analytical and problem-solving skills.
• Leadership, Team building, Coaching/Development and People Management skills
• Facilitation/Presentation/Communication skills - excellent oral and written communication (English and French).
• Ability to convey information effectively and convincingly

The deadline for application is 25^th November 2025.

The Relationship Manager – Private Banking has overall responsibility to develop a customer base and increase assigned portfolio size of high-net-worth customers with products and services of the highest standard while building and maintaining successful customer relations.

KEY RESPONSIBILITIES:

• Build and maintain a portfolio of high-net-worth clients with a view to developing mutually beneficial business opportunities and manage relationships with high-net-worth customers to maximize revenue and ensure exclusivity to the Bank. 
• Promote the bank’s full range of offerings: credit facilities, deposits, forex or any specific products. 
• Serve as the main point of contact for all client banking and investment needs. 
• Target prospects to drive Business Development and sales.  
• Identify opportunities for upselling and deepening wallet share with high-net-worth prospects. 
• Develop appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development. 
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies.  
• Create networks with key decision makers internally and externally. 
• Manage the end-to-end onboarding of new clients 
• Stay updated on global and local developments 
• Coach & motivate junior team members to ensure Employee Engagement Level. 
• Adhere to confidentiality clauses at all times. 
• Liaise with internal support departments to ensure that all requests are being attended. 
• Monitor accounts in arrears and ensure quick regularization 

PREREQUISITES:

• Degree in Banking + 3 years’ experience as a Relationship Manager in a Banking environment (including private Banking experience). 

OR 

• 10 years’ experience in Banking environment( including Managerial role or Private Banking/HNW relationships experience) 
• Customer focused- Ability to respond to customer needs and evaluate customer satisfaction while actively striving to provide excellent service. 
• Sufficient knowledge of modern management techniques and best practices. 
• Active listener, giving your full attention at all times. 
• Result and Target Driven-Ability to meet sales target and production goals. 
• Familiarity with industry’s rules and regulations- Well versed with banking Guidelines. 

SKILLS:

• Team Management. 
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.  
• Numerical reasoning ability. 
• Planning, time management skills and presentation skills. 

The deadline for application is 25^th November 2025.

The Relationship Manager is responsible for developing and maintaining relationships with a portfolio of Retail and SME customers and be key personnel within the company for these customers. The Relationship Manager needs to conduct business reviews, sales research, customer relationship development using market and industry information and risk management for the portfolio to ensure that customers are satisfied with their products and services and promote cross selling.

Key Responsibilities:

• Develop and work closely with Business Center managers to manage a portfolio of both retail and SME clients with a view of developing mutually beneficial business opportunities. 
• Maintain and improve upon the service delivery to Business Center customers - specifically to the allocated customer's portfolio and generally to all the customers/prospects of the bank. 
• Conducting business reviews to ensure customers are satisfied with their products and services. 
• Conduct all sales & service activities within the Risk & Compliance parameters as defined by the bank. 
• To proactively promote and sell the banks products and services, by assessing local market conditions, catchment area, identify current and prospective sales opportunities while getting involved in additional marketing activities. 
• Acquire New to Bank (NTB) customers through proactive sales calling/meetings/Site visits based on defined objectives. 
• Carry out follow ups on excess, arrears and expired facilities as well as take appropriate actions in consultation with the Business Center Manager. 
• Acquisition of profitable new customers for business through the creation, development and maintenance of high-quality advisory relationships that includes effective consultative selling and need based selling of financial solutions (within segmentation boundaries). 
• Establish new borrowing relationships and preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share. 
• Prepare credit proposals or reviews and submit recommendations to the appropriate approval committee. 
• To attend fairs, events, programs to promote the Banking products and services to customers and enhance the image of the Bank. 
• Develop appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development. 
• To analyze and provide relevant feedback on competitor products and services. 
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies. 

Prerequisites:

• Preferably a graduate in a field acceptable to the bank. 
• A detailed knowledge of the SME set of products as well as a broad understanding of products available in the Bank. 
• Sound understanding of treasury products, trade finance products, personal banking products. 
• Sound understanding of Credit Administration Process. 
• A broad understanding of policies and strategies within the country as they relate to the demands of the customer base. 
• A detailed understanding of Regulatory guidelines and credit risk policies. 

Skills:

• Understand business, government and industry processes.
• Good planning, organizing and problem-solving skills coupled with outstanding communication and interpersonal skills.
• Strong credit, accounting, analytical skills and report-writing skills.
• Strong at delivering high levels of customer satisfaction, able to apply sound judgments to varying issues, highly attentive to details and able to meet tight deadlines.

The deadline for application is 25^th November 2025.

The Associate (Sales Officer – Direct Sales) is responsible to introduce MauBank products to prospective customers and will be resourceful, organized and motivated to increase sales, enhance the Bank’s reputation, and look for new and creative ways to market its products. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities.

Key Responsibilities:

• To proactively promote and sell the banks products and services, by assessing local market conditions and identify current and prospective sales opportunities while getting involved in additional marketing activities. 
• Cultivating strong relationships with new clients, while maintaining existing client relationships. 
• To participate actively in everyday operations for all sales activities. 
• Maintain a high conversion from leads to closed sales. 
• Network to improve the presence and reputation of the bank and company while staying abreast of competing markets and provide add-on on market movement and penetration. 
• Introduce MauBank products to prospective customers 
• Conducting market research and identifying potential clients. 
• Supports in building a sales culture and helps build relationships with new and existing customers by identifying their needs and determining the appropriate products or services. 
• Deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling of MauBank consumer lending products. 
• Maintain own sales performance statistics for management information usage. 
• Maintain up to date knowledge of bank products, features and pricing. 
• Refer to appropriate department / Branch Center Managers / Other business any query pertaining for products outside their portfolio. 
• Prepares relevant reports required by law or regulation 
• Ensures compliance with all regulatory requirements, bank policy and procedures. 

Prerequisites:

• Minimum HSC is must or alternatively a degree in Finance or Banking and Finance from a recognized institution. 
• Previous working experience with a bank or financial institution would be an advantage. 
• Security conscious. 
• Sales / target oriented. 
• Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment. 
• Ability to work accurately efficiently under pressure & without constant supervision. 
• Ability to meet & excel quality standards for services, and assess customer satisfaction. 

Skills:

• Extremely Focused. 
• Team player – enjoys working in a team environment. 
• Customer focused, actively striving to provide excellent service. 
• Good interpersonal skills. 
• Good work attitude. 
• Ability to assess customer needs and solution oriented. 
• Active listener, giving your full attention at all times. 

The deadline for application is 25^th November 2025.

The Client Manager – Business Banking will be the main point of contact for customers dealing with a range of requests and any overflow of work, thus monitoring company performance against service level agreements and flagging potential issues.

KEY RESPONSIBILITIES:

• Maintain Relationship Plans for all customers in the portfolio such that contact with customer is prioritized.
• Assist the Relationship Manager to service all customers.
• Conduct annual and interim reviews of customers borrowing facilities.
• Prepare sales/credit notes.
• Carry out follow-ups on excesses, arrears and expired facilities as well as take appropriate actions in consultation with Relationship Managers.
• Assist Relationship Managers by providing support to portfolios management of Business Banking clients and daily maintenance of accounts/customer liaison.
• Consistently provide exceptional customer service to Business Banking clients and ensure timely transaction processing and service delivery.
• Conduct financial reviews with clients to generate quality leads for Relationship Managers.
• Identify opportunities and employ the best strategies and product to cater to client’s needs.
• Be fully aware of external regulatory and legal requirements and internal policy, risk and control environment and adhere to all related guidance and processes.

PREREQUISITES:

• Bachelor's degree in business, or a related field acceptable to the bank.
• Experience in sales, business development, customer service, or management.
• A detailed knowledge of the Business Banking & commercial set of products as well as a broad understanding of products available in the Bank.
• Thorough understanding of Regulatory guidelines and credit risk policies.

SKILLS:

• A detailed understanding of Regulatory guidelines and credit risk policies, banking regulations, guidelines, policies and procedures.
• Strong at delivering high level of customer satisfaction, able to aptly apply sound judgements to varying issues, highly attentive to details and able to meet tight deadlines.
• Strong computer proficiency with Microsoft Office.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Ability to drive business and deliver strong results.
• Strong credit, accounting, analytical skills and report writing skills.
• Ability to work under pressure.
• High levels of integrity and confidentiality.
• Relationship Management
• Problem Solving and Analysis
• High interpersonal skills

The deadline for application is 18 November 2025.

The Relationship Manager – Business Banking will be responsible to assist in achieving the Bank’s growth and profitability. The Manager will be required to conduct business reviews, sales research and customer relationship developments using market and industry information, risk management of the portfolio and ensure clients are satisfied with their products and services.

Key Responsibilities:

• Ensure sales optimization of all bank’s product.
• Manage a portfolio of Business Banking clients with a view of developing mutually beneficial business opportunities.
• Maintain Relationship Plans/Account strategy contact with customers is prioritized.
• Prepare credit proposals or reviews and submit recommendations to the appropriate approval committee.
• Approach, negotiate terms of contract with corporate prospects.
• Submit weekly sales performance reports.
• Liaise with internal support departments to ensure that all requests are being attended.
• Cultivate appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development.
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies.
• Create networks with key decision makers internally and externally.
• Identify and implement appropriate lending structures to meet customer’s needs.
• Determine products that are most effective in meeting customers’ needs.
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers.
• Provide direction to Product/ Treasury and Marketing team for the introduction of new products and services to target new market opportunities.
• Develop and maintain close working relationships with customer service teams to ensure that corporate clients are managed within agreed service levels.

Prerequisites:

• Relevant bachelor’s degree or equivalent qualification acceptable to the Bank.
• Minimum 5 years’ working experience in the Banking or Finance industry and proven sales abilities and relationship management will be an advantage.

Skills:

• Strong at delivering high level of customer satisfaction, able to apply sound judgments to varying issues, highly attentive to details and able to meet tight deadlines.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Able to work under pressure.
• High levels of integrity and confidentiality.
• An understanding of Regulatory guidelines and credit risk policies & well versed with banking regulations, guidelines, policies and procedures.
• Knowledge of Banking Procedures and preferably an understanding in credit analysis.
• Strong credit, accounting, analytical skills and report writing skills.
• Strong computer proficiency with Microsoft Office.
• High interpersonal skills.

The deadline for application is 18 November 2025.

The Senior Manager – Business Finance will be responsible for the budget planning, and supports the executive management team by offering insights and financial advice that will allow them to make the best business decisions for the company.

KEY RESPONSIBILITIES:

• Prepare management information and analysis of financial data to add insight and provide key information for decision making purposes.
• Develop financial plan and oversee financial budgeting and forecasting for the business.
• Manage business development activities according to financial plan to achieve profitability and revenue.
• Coordinate with operations, sales, marketing, and customer service teams to supervise and support in business operations effectively.
• Inspect and approve all vendor contracts and account expenses of the company.
• Conduct analysis to drive further insights and opportunities about business, working directly with Executive members regarding their business unit.
• Ensure all proper documentations and compliance (AML,.) as required for customer & merchant signup and process for approvals.
• Act as a key decision maker for financial related commitments in business projects.
• Preparation of cost reports for different Business Units & Support Functions.
• Manage financial planning and forecasting processes.

PREREQUISITES:

• Degree or Post Graduate Qualification in Banking or any field accepted by the bank.
• Minimum 5-7 years of experience in a financial institution or an audit experience.
• Fully qualified Accountant (ACCA/ACA/ICAEW).
• Well organized with high level of accuracy.
• Good analytical skills with excellent written and oral presentation abilities.
• Excellent interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Well versed with Microsoft Excel, Word and PowerPoint.
• In line with IFRS updates and implementation.
• Project management experience (if any).
• Experience in reporting software will be an advantage.

SKILLS:

• Inter-personal skills.
• Reporting skills.
• Process and quality driven with high attention to details.
• Analytical, proactive and solution oriented.
• Knowledge of Banking operations.

The deadline for application is 18 November 2025.

The Officer - Private Banking will have the overall responsibility to develop customer base and increase assigned portfolio size of high-net-worth customers with products and services of the highest standard while building and maintaining successful customer relations.

Key Responsibilities:

• Manage a portfolio of high-net-worth clients with a view to developing mutually beneficial business opportunities and manage relationships with these clients.
• Target prospects to drive Business Development and sales.
• Approach, negotiate terms and contract with high-net-worth prospects.
• Develop appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development.
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies.
• Create networks with key decision makers internally and externally.
• Meet set financial targets.
• Determine products that are most effective in meeting customers’ needs.
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers.
• Provide direction to Product & Marketing for the introduction of new products and services to target new market opportunities.
• Coach and motivate junior team members to ensure Employee Engagement Level.
• Prepare and assist Relationship Mangers for preparation of credit proposals or reviews and submit recommendations to the appropriate approval committee.
• Submit weekly sales performance reports and call reports
• Self-development and continuing personal developments.

Prerequisites:

• HSC + 5 years’ experience as a Branch Manager in a Banking environment (including Private Banking experience) a Degree in Banking + years’ 2-3 years’ experience as a Relationship Manager in a Banking environment (including private Banking experience) will be an advantage.
• Customer focused- Ability to respond to customer needs and evaluate customer satisfaction while actively striving to provide excellent service.
• Sufficient knowledge of modern management techniques and best practices.
• Active listener, giving your full attention at all times.
• Result and Target Driven-Ability to meet sales target and production goals.
• Familiarity with industry’s rules and regulations- Well versed with banking Guidelines.

Skills:

• Team Management.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Numerical reasoning ability.
• Planning, time management skills and presentation skills.

The deadline for application is 18 November 2025.

The Credit Analyst Credit Risk will be responsible to evaluate and analyse credit proposal i.e., to review and assess the financial history of a person to determine if they are a good candidate for a loan and make recommendation proposal to credit committee. In other words, credit analysts assess the risk profile of the client and the request.

Key Responsibilities:

• Provide timely credit reviews to enable the efficient management of portfolios to adhere to set SLAs.
• Recommend repayment plans based on financial data.
• Analyze and determine viability of a project.
• Prepare recommendation for credit committees.
• Keep informed on all changes in relation to procedures.
• Ensure that the bank complies with all financial regulations as set out by the regulatory bodies.
• Vet letter of offer to be in line with approval terms.
• Consult with internal customers to resolve complaints.
• Assist in developing and executing analytical initiatives across the credit business unit and produce sound recommendations to increase profitability.
• Prepare reports for management in relation to all credit facilities.
• Proper filling of documents and reports.
• Vet minutes of approval prepared by secretary.
• Prepare regulatory and other internal reports.

Prerequisites:

• Degree in Banking and Finance from a recognized institution or an alternative qualification from a recognized institution in a field of study relevant to the scope of work, acceptable to the Bank
• A min of 2 years banking experience in the credit department.
• Well versed with processes in place and having the minimum basic credit knowledge.
• A good knowledge of Banking Operations.
• Good working knowledge of regulations within the financial sector would be a plus.
• Proper understanding of policies and strategies within the country as they relate to the demands of the customer base.
• A detailed understanding of regulatory guidelines and internal policies.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Excellent working knowledge of MS Word & Excel tools.

Skills:

• Numerical reasoning ability and analytic skills.
• Excellent planning, organizing and problem-solving skills.
• Attentive to details and deadline driven, as well as able to multitask and work under pressure.
• Self-starter and proactive.
• Solution oriented.

The deadline for application is 18 November 2025.

The analyst will be responsible to ensure strong credit papers/ reports are prepared by credit analysts in line with bank’s credit policy together with the support of Relationship Managers & Client Managers.

Key Responsibilities:

• Work with manager to develop practical and appropriate professional credit solutions through understanding the customers’ needs while ensuring the highest standards of credit quality through structured monitoring and control.
• Work to ensure proper monitoring and control so as to prevent a deterioration of the asset book.
• Responsible for monitoring of existing assets of corporates and provide Early Warning Signals (EWS).
• Work on inputs from risk and business about the client.
• Have control over the industry/ accounts assigned and raise triggers for both internal as well as external factors affecting the assets.
• Quarterly and monthly reviews of the accounts with Credit Monitoring Forum.
• Carry out unit/ plant inspections for the accounts assigned and make discreet reports.
• End to end manage the monitoring of the accounts assigned and provide intelligence on the accounts.
• Work closely with Relationship Managers in order to provide bespoke banking solutions that exceed the expectations of the Bank’s customers.
• Work in close collaborations with Relationship Managers with regards to the credit management of their portfolio of corporate customers.
• Ensure full adherence to all Bank’s policies and procedures and any other regulatory guidelines at all times.

Prerequisites:

• A Diploma or Degree in Banking and Finance from a recognized institution or an alternative qualification from a recognized institution in a field of study relevant to the scope of work, acceptable to the Bank.
• At least 2-5 years of experience in the Corporate Banking environment.
• Good understanding of Regulatory guidelines and credit risk policies & well versed with banking regulations, guidelines, policies and procedures.
• Good knowledge of the Corporate & commercial set of products as well as a broad understanding of products available in the Bank.
• Good working knowledge of regulations within the financial sector is must.
• A good understanding of policies and strategies within the country as they relate to the demands of the customer base.
• Excellent working knowledge of MS Word & Excel tools.
• Strong credit, accounting, analytical skills and report writing skills.
• Strong knowledge in performing financial tasks and able to monitor portfolio for trends and warning signs.
• Strong at delivering high level of customer satisfaction, able to aptly apply sound judgments to varying issues, highly attentive to details and able to meet tight deadlines.
• A high degree of integrity and confidentiality.

Skills:

• Problem Solving and Analysis.
• Good communication Skills.
• Attentive to details and deadline driven, as well as able to multitask and work under pressure.

The deadline for application is 18 November 2025.

The Relationship Manager (KBI) will be responsible for developing and maintaining relationships with a portfolio of International Banking customers and be key personnel within the management companies. This role needs to conduct business reviews, sales research, customer relationship development using market and industry information and risk management for the portfolio to ensure clients are satisfied with their products and services and promote cross selling.    

Key Responsibilities:

• Manage a portfolio of International Banking clients with a view of developing mutually beneficial business opportunities.
• Maintain Relationship Plans/Account strategy contact with customers is prioritized.
• Manage relationships with all management companies dealing with international customers.
• Target prospects to drive Business Development sales.
• Approach, negotiate terms and contract with corporate prospects.
• Develop appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development.
• Provide direction to Product Team/Treasury and Marketing for the introduction of new products and services to target new market opportunities. 
• Plan and implement the policies required for the company’s corporate ventures, thereby ensuring correct step is taken. 
• Watch for irregularities. 
• Build and lead an effective and cohesive team.
• Develop and maintain close working relationships with customer service teams to ensure that corporate clients are managed within agreed service levels. 

Prerequisites:

• A minimum of 3 years overall experience including the offshore sector or international banking, with a proven track record in sales, account management and relationship management. 
• Well established network of international related businesses will constitute a definite advantage. 
• Must have experience in managing and delivering growth in international businesses. 
• Should have a good understanding of the KYC for offshore structures. 
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.  
• Solid understanding of the business and market dynamics, key challenges and competitive landscape of the offshore business. 

Skills:

• Team Management.
• Sales/networking.
• Good verbal and written communication and reporting skills. 
• Highly committed to procedural compliance. 
• Process and quality driven with high attention to detail. 

The deadline for application is 17 November 2025.

The Relationship Manager – Leasing will be responsible for developing the existing customer base and increase the leasing portfolio of the bank, while providing customers with services of the highest standard. The Relationship Manager will be the primary point of contact for customers and will, through trust and dedication, build and maintain successful customer relations, assist new and potential clients with inquiries as well as research and resolve complex business problems.

Key Responsibilities:

• Manage a Portfolio of leasing customers with a view to develop mutually beneficial business opportunities.
• Manage relationship with leasing customers to maximize sales and revenue and encourage exclusivity to the Bank.
• Control the quality of the portfolio using available triggers to risk Management guidelines and policies. 
• Approach, and negotiate terms and contracts with leasing prospects.
• Ensure that there are no complaints from customers for service delivery for Asset Finance products. 
• Develop and maintain close working relationships with customer service teams to ensure that high net worth clients are managed within agreed service levels. 
• Assist Business Analysts for preparation of credit proposals or reviews and submit recommendations to the appropriate approval committee. 
• Submit Monthly performance report with variance analysis and ensure that any variances are recovered, if any on a quarterly basis. 
• Liaise with internal support departments to ensure that all requests are being attended. 
• Ensure full adherence to all Bank’s policies and procedures and any other regulatory guidelines at all times. 
• Assist the Head to Build and lead an effective and cohesive team. 

Prerequisites:

• Degree or Post Graduate Qualification in Banking or any field of study relevant to the scope of work as may be accepted by the Bank. 
• A minimum of 4 years overall experience in sales, business development, banking or leasing. 
• Good knowledge of the Bank’s corporate offering as well as a broad understanding of the various banking products and services available. 
• Must possess a sound knowledge of the leasing market and demonstrate a good knowledge of the banking environment. 
• Good understanding of the business and market dynamics, key challenges and competitive landscape of leasing. 

Skills:

• Team Management.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Numerical reasoning ability.

The deadline for application is 17 November 2025.

The Manager - Treasury Sales will be responsible to explore, advise and implement domestic and global treasury avenues to improve the bank’s, profitability, customer experience, stakeholder management especially in matters related to Treasury Sales. 

Key Responsibilities:

• Respond to clients and RM’s request for FX pricings promptly and efficiently. 
• Ensure that all client positions are transferred to market making desk. 
• Manage a portfolio of clients with a view of developing mutually beneficial business opportunities. 
• Work closely with all segments of the Bank including Corporate, Business Banking, SME, International Banking and Retail. 
• Ability to communicate prices clearly and explain market news which may be translated into trades. 
• Build an in-depth knowledge of the client by staying abreast of changes within the customers’ business which will create new opportunities to transact. 
• Well versed with market developments and keep clients up to date. 
• Market all treasury products to existing and prospective clients. 
• Entertain clients on a regular basis through MauBank events and lunches. 
• Expand the list of existing treasury client relationships and generate new business by bringing new clients. 
• Onboard of new clients along with respective segments RM’s. 
• Ensure all deals are captured on our Treasury system within 15 minutes after the trade is done. Adhere to FX Global Code of Conduct. 
• Adhere to internal policies of the bank as well as external policies from regulators. 
• Ensure that appropriate limits are set for client. 
• Ensure that clients are quoted within set sales dealer limits. 
• Thorough understanding and experience of KYC requirements for onboarding customers. 

Prerequisites:

• Degree in Banking or Finance from a recognized university OR an alternative qualification from a recognized university/professional body in a field of study relevant to the scope of work OR any other qualifications, acceptable to the Bank. 
• An ACI certificate is mandatory or expected within the next 6 months. 
• A minimum of 3 years’ experience in Treasury Front Office in the banking sector. 
• Good understanding of Regulatory guidelines with regards to foreign exchange market. 

Skills:

• Governance & Management 
• Understanding of Business, Government and Industry Processes  
• Interpersonal Style 
• Problem Solving and Analysis. 
• Extrovert, ability to work in a team, ability to speak to clients and Relationship Managers. 
• Good Communication and Presentation skills.  
• Negotiating skills is a must. 
• Well verse with Technology

The deadline for application is 17 November 2025.

The Relationship Manager – Corporate Banking will be responsible for developing and maintaining a portfolio of Corporate Banking customers. The person will be required to conduct business reviews, sales research and customer relationship developments using market and industry information and risk management of the portfolio and ensure clients are satisfied with products and services offered. 

Key Responsibilities:

• Manage a portfolio of Corporate Banking clients with a view of developing mutually beneficial business opportunities. 
• Approach, negotiate terms and contract with corporate prospects. 
• Develop appropriate operational relationships with customers across functions and ensure customer satisfaction through ongoing relationship development. 
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies. 
• Submit weekly sales performance reports. 
• Prepare credit proposals or reviews and submit recommendations to the appropriate approval committee. 
• Determine products that are most effective in meeting customers’ needs. 
• Liaise with internal support departments to ensure that all requests are being attended. 
• Groom and coach team members. 
• Self-development and continuing personal developments. 

Prerequisites:

• Bachelor Degree or equivalent qualification acceptable to the Bank. 
• Minimum 5 years’ experience in the Banking sector, with proven sales abilities and relationship management will be an advantage. 
• Knowledge of Banking products and understanding of Regulatory Guidelines and Credit Risk Policies and well versed with Banking regulations, guidelines, policies and procedures. 
• A broad understanding of policies and strategies within the country as they relate to the demands of the customer base. 
• Strong computer proficiency with Microsoft Office. 
• Excellent oral and written communication skills. 
• High Interpersonal skills. 
• Ability to drive business and deliver strong results. 
• High negotiation skills. 
• Ability to work under pressure and to meet tight deadlines. 
• High levels of integrity and confidentiality.

Skills:

• Relationship Management. 
• Problem Solving and Analysis. 
• Communication Skills.  
• Understanding of Business, Government and Industry Processes. 
• Interpersonal Style. 

The deadline for application is 17 November 2025.

The Client Manager – Corporate Banking will be responsible for developing and maintaining a portfolio of Corporate Banking customers. The person will be required to conduct business reviews, sales research and customer relationship developments using market and industry information and risk management of the portfolio and ensure clients are satisfied with products and services offered. 

Key Responsibilities:

• Maintain Relationship Plans for all customers in the portfolio such that contact, site visit with customer and performance report is prioritized. 
• Assist customers in the absence of the Relationship Manager (RM). 
• Prepare sale notes, offer letters & renewal letters. 
• Assist Relationship Managers by providing support to portfolios management of corporate clients and daily maintenance of accounts/ customer liaison. 
• Conduct financial reviews with clients to generate quality leads for Relationship Managers. 
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers. 
• Conduct customer reviews in line with Bank standards and implement any action as prescribed by Compliance Risk and Audit. 
• Be fully involved in Account opening Process and work towards effecting TAT (Turnaround Time) and No RTS (Regulatory Technical Standards). 
• Handle customers’ routine enquiries regarding the Bank’s standard tariff, deposit interest rates and general exchange rate information. 
• Deal with inward and outward payments (including obtaining necessary customer authorities). 

Prerequisites:

• Bachelor Degree or equivalent qualification acceptable to the Bank. 
• A detailed knowledge of the Business Banking set of products as well as a broad understanding of products available in the Bank. 
• Understand complex products and possess in-depth knowledge of customer requirements 
• A detailed understanding of Regulatory guidelines and credit risk policies. 
• Strong computer proficiency with Microsoft Office. 

Skills:

• Problem Solving and Analysis  
• Communication Skills  
• Interpersonal Style. 

The deadline for application is 17 November 2025.

The Client Manager will serve as a key point of contact for customers, handling a wide range of requests, including managing calls in the absence of Relationship Managers and supporting any overflow of work. The role entails ensuring continuous monitoring of company performance against service level agreements, proactively flagging and addressing potential issues. The Client Manager will assist one or more Relationship Managers by providing product knowledge, conducting sales research, developing customer relationships, and identifying tailored solutions based on market and industry insights while managing portfolio risk. In addition, the client manage will involve conducting regular business reviews to ensure clients remain satisfied with their products and services, while actively identifying opportunities to promote cross-selling and enhance overall client engagement. 

Key Responsibilities:

• Maintain Relationship Plans for all customers in the portfolio such that contact with customer is prioritized. 
• Conduct annual reviews of onboarded customers (review of existing KYC, Documents and request for updated ones for all customers). 
• Provide support in the preparation of proposals, presentation, and financial solutions for clients, as well as helping the sales efforts and tracking progress. 
• Carry out follow-ups on excesses, arrears and expired facilities as well as take appropriate actions in consultation with Relationship Managers. 
• Determine key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method. 
• Act as the 1^st point of contact in the absence of RM. 
• Conduct financial reviews with clients to generate quality leads for Relationship Managers. 
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers. 
• Provide direction to Product and Marketing with regards to the introduction of new products and services to target new market opportunities. 
• Be fully involved in Account opening Process and work towards effecting TAT (Turnaround time) and ensuring RTS (Regulatory technical standards). 
• Create networks with key decision makers internally and externally. 

Prerequisites:

• Preferably a graduate with a degree in a field acceptable to the bank. 
• Should have a minimum of 2 years exposure in either the international banking field or the offshore sector. 
•  A detailed knowledge of the International Banking & commercial set of products as well as a broad understanding of products available in the Bank 
• Introduce the product and co-ordinate the introduction of the relevant product specialist. 
• A detailed understanding of Regulatory guidelines and credit risk policies. 
• Should have a good understanding of the KYC for offshore structures. 

Skills:

• Problem Solving and Analysis.  
• Team Collaboration. 
• Understanding of Business, Government and Industry Processes. 
• Analytical Skills. 

The deadline for application is 17 November 2025.

The Coordinator DMU – Operations will be responsible to direct and administer the day-to-day operations and activities of one of the assigned areas of Business Operations i.e. Data Management Unit, Customer Due Diligence, Central Processing Unit or Correspondence unit. The coordinator will be responsible to provide leadership, support and guidance to the team and ensures compliance with established regulatory guidelines, procedures and provide high quality services.

Key Responsibilities:

• Lead and manage subordinates to ensure smooth running of the department. 
• Establish standard process flows within the units so as to ensure seamless output is delivered. 
• Update superiors to ensure all applications e.g., Finacle/ email/Robotics Process Automation /Cheque Truncation System /Direct Debit System /Laser Fiche/Agency Banking are up and running and liaise with the respective technical team to resolve any technical issues encountered. 
• Work closely with the team to set and/or implement policies, procedures and new systems. 
• Ensure reconciliation tasks are completed in a timely manner and any discrepancies are reported to superiors. 
• Ensure customer queries, phone calls and emails are attended in a timely manner. 
• Identify potential and inherent risks of the Unit and measure effectiveness of its control in place, maintain Risk Register. 
• Ensure Regulatory request for information & RFI & another request are attended within Timeline. 
• Ensure claims are sent and follow up until funds are received within an agreed timeline. 
• Ensure that transactions are carried out as per bank’s policies, procedures and best practices.  
• Ensure timely reporting to relevant authorities. 
• Build and lead an effective and cohesive team. 
• Self-development and continuous personal developments. 
• Coach & Motivate team members to ensure Employee Engagement Level. 

Prerequisites:

• Candidate should have at least HSC or diploma/degree in Banking from a recognized institution or an alternative qualification from a recognized institution / university relevant to the scope of work and acceptable to the Bank.  
• Minimum 10 years working experience in the Banking sector would be an advantage. 
• Good knowledge in banking policies, guidelines & procedures and regulations would be an advantage. 
• Maintain confidentiality of bank’s information and conduct business with high Integrity & Governance. 
• Proficient in Excel/ MS office tools

Skills:

• Team player – enjoys working in a team/collaborative 
• Prioritizes tasks and meets deadlines efficiently - Planning, Organizing, and Reporting. 
• Process and quality driven with high attention to details. 
• Analytical, proactive and solution oriented. 
• Good verbal and written communication. 

The deadline for application is 17 November 2025.

The Officer – Finance & Control will be responsible to assist Senior Manager in preparation of monthly, quarterly and annual financial reports, statement as per the required standards and in line with the BOM requirements. 

Key Responsibilities:

• Provide assistance for preparation for monthly, quarterly and annual accounts. 
• Prepare schedules underlying financial statements. 
• Prepare, maintain and file accounting documents and records. 
• Prepare supporting listings underlying monthly and annual tax returns 
• Prepare supporting listings underlying goods and services return. 
• Process transactions (journal entries and payments) accurately on Finacle system. 
• Check for accuracy in reports, figures and postings. 
• Provide assistance during external audit. 
• Strive to exceed all performance targets.  
• Promote open and honest communication.  
• Keep up to date on all changes regarding new and existing products and services and ensure you receive the necessary training.   
• Ensure you are familiar with the Money Laundering, Fraud Prevention and Health & Safety guidelines. 

Prerequisites:

• Candidate should have at least a diploma in finance or banking from a recognized institution.  
• Maintain confidentiality of information, be ethical and conducting business with good corporate governance. 
• Proficient in Excel and using its advance features for reconciliation, reporting and tracking. 
• Ability to work under pressure and follow instructions when required. 
• Demonstrate adherence to the values of the bank. 
• Can be trusted with confidential information. 
• Ability to discern risk issues and escalate as appropriate. 

Skills:

• Good problem solving/decision making skills. 
• Team player. 
• Attention to details. 
• Documentation Skills. 
• Responsive. 

The deadline for application is 17 November 2025.

The Officer DMU – Operations will be responsible to verify all the day-to-day activities/tasks of one of the assigned areas of Business Operations i.e., Data Management Unit, Customer Due Diligence, Central Processing Unit or Correspondence unit. The officer will act as a checker and will be responsible to verify all the operational requests assigned to him/her as per the banks process & procedures. The officer will be rotated within the four areas of Business Operations as and when required based on the needs and specific requirement of each cluster.

Key Responsibilities:

• Verify payments emanating from customers, other banks as per the respective Bank of Mauritius cut off time. 
• Verify clearing cheques (Inward and Outward); POSB Activities; Salary, Standard Instructions, Direct Debit and other activities/tasks of Central Processing Unit. 
• Cross check if complete set of KYC documents are submitted & verify account maintenance, product registration, signature and monitor renewal/ dormant/ abandoned and closed accounts. 
• Diligently ensures Data integrity and consistency with respect to all Data on Finacle (CRM) as per profile forms and KYC documents and internal requirements are captured within SLA for all customers. 
• Assist Coordinators and any other senior officers for the day to day running of the Business Operations. 
• Provide updates superiors to ensure all applications e.g., Finacle/ email/RPA/CTS/DDS/Laser Fiche/Agency Banking are up and running and liaise with the respective technical team to resolve any technical issues encountered. 
• Act as a checker & ensures all checks before approving the activities/ tasks & helps to spot the activities that appears suspicious/incorrect. 
• Set up and adhere to SLAs with internal & external customers.   
• Adhere to banking policies and procedures at all times. 
• Ensure timely reporting to relevant authorities. 

Prerequisites:

• Candidate should have at least HSC or diploma/degree in Banking from a recognized institution or an alternative qualification from a recognized university in a field of study relevant to the scope of work, acceptable to the Bank. 
• Minimum 5 years working experience in the Banking sector would be an advantage. 
• Good knowledge in banking policies, guidelines & procedures and regulations would be an advantage. 
• Maintain confidentiality of bank’s information and conduct business with high Integrity & Governance. 
• Proficient in Excel/ MS office tools. 

Skills:

• Team player – enjoys working in a team/collaborative. 
• Time Management – prioritize critical tasks. 
• Planning, Organizing, and reporting.
• Process and quality driven with high attention to details. 
• Analytical, proactive and solution oriented. 

Good verbal and written communication.

The deadline for application is 17 November 2025.

The Officer -Treasury back office will be responsible to ensure efficient processing of all treasury operations for Foreign Exchange, Money Market and Securities including timely confirmation & prompt settlement of all deals within the procedures, regulations and limit setting by management and proper control of the level of risks to which the operations are exposed. The officer will also act as a checker for all transactions. 

Key Responsibilities:

• Verify particulars on the deal confirmation from the Reuters conversation printout, if the deal is concluded through Reuters dealing system. 
• Match deal confirmation with fax/SWIFT/email confirmation received from counterparties for all telephone deals. 
• Analyze Forex Deal confirmation from the rate scan so as to ensure that deals are not done out of the market rates. 
• Carry out the daily verification for non-receipt of confirmations from counterparties for all deals and in case the confirmations are not received within two days of the date of deal, send a SWIFT message to the counterparty to request the confirmation of the deal as per the confirmation message. 
• Check all treasury payments and receipts on statement of account from Correspondent Banks to ensure correct amount and value date. 
• Ensure that all deal confirmations are sent right on the day that the deal is finalized. 
• Make sure all settlement instructions are sent one working day prior to the settlement days. 
• Verify for the non-receipt of confirmations from counterparties for all deals. 
• Position on account of all the currencies should not exceed the stipulated limits.  
• Ensure that Dealer’s Limit per deal does not exceed the stipulated limit and if exceeded, necessary sign off obtained from Senior/Head of Markets as per limit tolerance set. 
• Counterparty exposure limits should not be breached and report any breach to Head, ALCM and Risk Divisions. 
• Carry out Blotter Reconciliation to ensure any exception as to exposure on banks, cut loss limits in respect of exchange loss and daylight/overnight limits is reported to the management, the next morning 
• Timely preparation and submission of reports, when required. 
• Ensure the constant implementation of policies and that all guidelines issued by the Bank and/or other authorities are being adhered to. 
• Review the policies and guidelines issued by the Bank on a regular basis and recommend changes to Head of Dept/Management if appropriate. 

Verify monthly schedules for Derivatives (BLS500), Commercial Loan and any other report required. 

Prerequisites:

• Degree in Banking or Finance from a recognized university OR an alternative qualification from a recognized university in a field of study relevant to the scope of work, acceptable to the Bank .  
• An ACI Certificate is mandatory or expected to be completed. 
• Candidate should have a minimum of 3 years’ experience in the Banking environment, preferably in Treasury. 
• Analytical, proactive and solution oriented with high attention to details. 
• A detailed understanding of Regulatory guidelines with regards to foreign exchange market. 

Skills:

• Problem Solving and Analysis. 
• Communications Skills. 
• Interpersonal Style. 
• Governance. 
• Strong personal and organisation skills 

The deadline for application is 17 November 2025.

The Associate - Market Making will work jointly with the Senior Market Making Dealer to provide appropriate pricing for all treasury products to sales team, recording of all purchases and sales of foreign currencies effected by Sales & Market Making desk in the Daily Blotter.  

Key Responsibilities:

• Update FX position transferred (blotter) by sales Team to maximize exchange gains without compromising risk of exchange loss within prudential limit approved by ALCO & Board. 
• Prepare/Ensure correctness of daily foreign exchange rate. 
• Ensure that daily indicative Exchange rates are updated on intranet and Website. 
• Ensure that Revaluation rates are sent to Treasury Back office in a timely accurate manner.  
• Keep abreast of market developments, trends and strategies for opportunities on the FX market. 
• Perform technical and fundamental analysis to track trading opportunities. 
• Assist Money Market Dealer to update Cash Flow and Nostro. 
• Ensure open FX exposure is within prudential limit set by Bank of Mauritius, Bank’s ALCO and Board. 
• Ensure that all interbank foreign exchange dealings are correctly input/flown into system. 
• Develop and maintain good working relations with regulatory and non-regulatory financial institutions. 
• Reconciliation of daily manual Blotter with system. 
• Ensure adherence to internal policies of the bank as well as external policies from regulators. 
• Monitor compliance with both external regulations and the FX policy with respect to the foreign exchange management processes of the Bank. 
• Prepare Exposure summary sheet on daily basis for onwards submission to Head of Market Making or Senior Market Making dealer. 
• Promptly report any deviation to Acting Head of Treasury. 

Prerequisites:

• Degree in Banking or Finance from a recognized university OR an alternative qualification from a recognized university/professional body in a field of study relevant to the scope of work OR any other qualifications, acceptable to the Bank. 
• An ACI certificate is mandatory or expected within the next 6 months.  
• A minimum of 1-year experience in the Treasury function in banking environment. 
• In depth knowledge of treasury products. 
• Good understanding of Regulatory guidelines with regards to foreign exchange market. 

Skills:

• Problem Solving and Analysis. 
• Communications & Interpersonal Skills. 
• Governance. 
• Personal Organisation. 

The deadline for application is 17 November 2025.

The Associate – Cards & Payments will be responsible for promoting a range of banking products and services related to cards and payments to both new and existing customers. Acting as a key point of contact between the bank and its clients on achieving sales targets, delivering excellent customer service, and contributing to the growth of the bank’s cards and payments portfolio.

Operational Excellence: 

• Identify and generate leads for potential customers through direct outreach, referrals, and targeted marketing campaigns. 
• Actively promote the bank’s credit card and debit card products and payment services to both existing and potential customers. 
• Conduct personalized consultations to assess customer needs and recommend suitable banking products. 
• Educate customers on-product features, benefits, and terms to support informed decision-making. 
• Build and maintain strong client relationships to ensure high levels of customer satisfaction. 
• Promote digital banking features such as mobile apps and online payment platforms to enhance card usage. 
• Meet and exceed individual sales targets and departmental KPIs (Key Performance Indicators). 
• Regularly track and report progress against sales goals to management. 
• Stay up to date with market on trends, competitor offerings, and regulatory developments affecting card products and payment services. 
• Maintain understanding of the bank's card offerings, including special promotions, loyalty programs, and financial terms. 
• Participate in project implementation and user acceptance testing (UAT). 
• Handle document scanning, filing, and record maintenance. 
• Prepare and submit daily, weekly, and monthly performance reports. 

Regulatory Compliance & Control: 

• Ensure all sales and customer interactions are properly documented and compliant with internal policies. 
• Complete and maintain proper documentation for card sales and customer interactions. 
• Assist in the resolution of any issues related to card applications, disputes, or customer complaints. 
• Collaborate with other cross functional teams (e.g., Marketing, Customer Service) to drive promotional campaigns and enhance customer experience. 
• Work closely with the credit risk team to ensure all sales are in compliance with the bank’s risk management policies. 

Prerequisites:

• Higher School Certificate or an alternative qualification from a recognized institution in a field of study relevant to the scope of work and acceptable to the Bank. 
• Candidate should have a minimum of 1 year of experience in Cards and Payments field 
• Well versed with banking guidelines, Policies & Procedures (internal & external) and regulations 
• Maintain confidentiality of information, be ethical and willingness to work during odd hours. 
• Adherence to the professional code of ethics; 

Skills:

• Good interpersonal skills. 
• Good analytical skills.  
• Good Communication Skills 
• Prepared to go extra miles to meet deadline. 
• Proficient in Excel and using its advance features for reconciliation, reporting and tracking. 

The deadline for application is 17 November 2025.

The Associate – Retail Banking will be responsible to develop professional relationships with clients and provide customers of the Bank with an efficient and effective counter service for the processing of personal financial transactions and other services. Proactively promote all products & services. 

Key Responsibilities:

• Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. 
• Track, record, report, and store information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete. 
• Maintain and balance cash drawers and reconciling discrepancies. 
• Package cash and rolling coins to be stored in drawers or the bank vault. 
• Keep a clean, organized work area and a professional appearance. 
• Handle currency, transactions, and confidential information in a responsible manner. 
• Use software to track bank information and generate reports. 
• Follow all bank financial and security regulations and procedures. 
• Proactively promote and cross sell the banks products and services with the Business Centre setup and identify current and prospective sales opportunities while getting involved in additional marketing activities. 
• Ensure that customers’ confidential information is properly protected and only used for official purposes. 
• To Ensure all KYC, Money Laundering, Fraud prevention and Health & Safety guidelines/requirements are adhered at all times being followed by self and teammates. 

Prerequisites:

• Candidates must have at least an HSC qualification, a degree in Finance or Banking and Finance from a recognized institution will be an advantage. 
• Previous working experience with a bank or financial institution would be an advantage. 
• Security conscious. 
• Sales/target oriented.  
• Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment. 
• Ability to work accurately efficiently under pressure & without constant supervision. 
• Ability to meet & excel quality standards for services, and assess customer satisfaction. 

Skills:

• Good interpersonal skills. 
• Positive attitude. 
• Team player. 
• Customer focused. 
• Ability to assess customer needs and solution oriented. 
• Active Listener. 

The deadline for application is 17 November 2025.