Main duties

• Develop and implement the Bank’s IT and digital strategy in alignment with business objectives.
• Ensure that the Bank’s IT infrastructure, systems, and networks adequately support operational and future business requirements.
• Oversee banking operations including ACH and wire transfers, card processing, loan operations, and other back-office functions.
• Drive operational efficiency and continuous process improvement initiatives across the Bank.
• Lead strategic IT and digital transformation projects from initiation to completion.
• Establish and maintain effective project management frameworks and governance structures.
• Coordinate with cross-functional teams, vendors, and external partners to ensure successful project delivery.
• Contribute to IT and Project Steering Committees.
• Ensure robust information security, disaster recovery, and business continuity frameworks are implemented and regularly tested.
• Safeguard the confidentiality, integrity, and availability of the Bank’s systems and data.
• Identify operational and technology risks and implement effective mitigation controls.
• Ensure compliance with Bank policies, procedures, audit requirements, and regulatory guidelines.
• Monitor emerging technologies, industry trends, and banking regulations to ensure timely implementation of required changes.
• Provide strategic leadership and direction to the IT team.
• Foster a high-performance culture and support staff development and training initiatives.
• Promote collaboration, accountability, and operational excellence across the department. 

 

Prerequisites

• Master’s Degree in Business Administration, Computer Science, Information Technology, or a related field from a recognized institution.
• Minimum of 10 years’ experience in Information Systems and Technology with progressive leadership responsibilities.
• Strong banking or financial services industry experience, preferably 10–15 years in a senior leadership role.
• Proven experience in digital transformation, IT governance, cybersecurity, and banking operations management.
• Demonstrated ability to lead large-scale projects and manage organizational change.

Skills

• Strategic thinking and strong business acumen.
• Leadership and interpersonal skills.
• Extensive knowledge of banking operations and regulatory frameworks.
• Excellent planning, organization, and reporting abilities.
• Strong analytical and problem-solving skills.
• Process and quality-driven mindset with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Customer-focused approach with strong stakeholder management capabilities.
• Self-motivated with the ability to drive innovation and change.