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Trainee – Corporate Banking (11-month contract)

The role of the Trainee - Corporate Banking is to provide exceptional customer service to all Corporate Banking Customers and handle all their queries/ requests or concerns ensuring service levels acceptable to the bank.

Main duties



  • Handle customers’ routine enquiries regarding the Bank’s standard tariff, deposit interest rates and general exchange rate information.
  • Deal with customers’ general account queries, arrange inter account transfers and order statements.
  • Co-ordinate set up, amendment and cancellation of regular payments instructions.
  • Deal with inward and outward payments (including obtaining necessary customer authorities).
  • Communicate with customer in a proper business language and corporate ethics.
  • Obtain and action customer requests for International Payment through Trade Finance Department and/or other relevant centers.


Prerequisites



  • Minimum HSC or any other equivalent qualifications


Skills



  • Strong analytical and financial interpretation skills.
  • Clear written and verbal communication.
  • Attention to detail and accuracy in documentation.
  • Teamwork and collaboration with cross-functional teams.
  • Proficiency in MS Excel, PowerPoint, and financial modeling tools.
  • Adaptability and eagerness to learn in a fast-paced environment.
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